[Resolved]  Vodafone — Porting request

Address:Andhra Pradesh

Hi,

I am suffering from netwrok issue from more than 18 months, raise several complains in customer care but without resolving my issue they are closing the complain mentioning that issue resolve. as per CC we can not move to other network as i am in postpaid,so on jan 2012 i had changed from post paid to prepaid. and send the porting request...but this people are rejected my request as i am using this no from past 15 days....(using postpaid connection from last 6 yrs). Raise same issue with Escalation matrix 1- Mr. Praveen and 2- Mr. Promod, but still i am struggling for the same issue....here are the 2 complains raise again in vodafone reg the issue, 1st one is closed and second one is logged yesterday for same issue .24th Apr-[protected],17th May-[protected]. Need your support for the same.


Thanks
Giri
+91 [protected]
Was this information helpful?
No (0)
Yes (0)
Dec 8, 2016
Complaint marked as Resolved 
Verified Support
May 17, 2012
Vodafone India Customer Care's response
Hello Giri,

Thanks for writing to us. Kindly share your current and alternate contact number with us at http://bit.ly/L9ODdQ so that we may assist you better.

Regards,
Vodafone Customer Care
Verified Support
May 18, 2012
Vodafone India Customer Care's response
Hello Giri,

Please email us at vodafonecare.[protected]@vodafone.com, or call our helpline at [protected] for assistance. You can also visit our website www.vodafone.in for details.

Regards,
Vodafone Customer Care
Complaint comments 

Comments

Today visited VSNL office, got the document that last porting request was closed mentioning...customer cancelled the same, can i have the update for the same...VA571798- New porting request, please execute the same as don't want to continue with you...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information