[Resolved]  Vodafone — Miss using personal information from my vodafone post paid number [protected]

Address:Chennai, Tamil Nadu

Myself Mr.Giridhar,i had used a vodafone post paid number since one year and the number is [protected].. for this number bill is in due from 3months.the vodafone customer care person mr.Ravi called me to remind my due bill since then i have replied them please wait upto 1st of augst i will pay your due amount, but he collected a number which i regularly use to make a outgoing calls(from my diled list)/and he called to that number, and said that the person mr.giridhar had given your number as asecurity person number,he has not paid the bill since from 3months,the bill amount is 2400rs.so as he given your number as security person you have to pay the bill before 15:30 hrs on 26/07/2011,actually he called nearly 13:45 hrs.. and he asked the person to give your online banking details to deduct the money.and he blamed the person that he is going to file legal case on me (giridhar) and i am going includ your name in legal case which is going to block your passport like that he made feared the person.actually the person who is not at all legally related to this issue.

now my complaint is i have given the security person number as [protected], but he called another number from my dialed list.. how can he use my personal data,he haked my personal data and the vodafone company has failed to protect my personal informaion to others.and vodafone should not disclose my personal information to others without my permission.so the vodafone company has voilated to keep securing my information to others so i am puting my complaint in consumer court on vodafone for disclosing information to others.

the person called me is Mr.ravi as he said while talking with him. and called me and my friend who has paid the bill from [protected].

and one more complaint on vodafone that i want put is they hurt my feelings by collecting the bill from un authorised person which interm dicrease my pristage in socity.so i am appilling for hurting me. i dont knw that what it exactly means in law terminology.but i know in telugu language as '' paruvu nastam dhava'' i demand the explanation from vodafone as said earlier.

finally i request to vodafone please take it as a serious issue and do the needfull, Because i had never said to the customer care executives i will not pay the money like that, i always requested them to wait for some time in a desent and polite way. but they behaved indesent way, please take a action on Mr.Ravi([protected].) who has done the illegal activity and hurting the human egos, actually my friend is about to leave to abroad.. he mad the person so heasty and feard by saying your passport gonna block.

so please consider this as a serious issue.. and should not repeat

please contact me on [protected] for discussion and more details on this.



Thank you

Giridhar.S

[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information