[Resolved]  Vodafone — post paid

Address:

Ghaziabad, Uttar Pradesh

This is regarding to the complaint against my no. [protected] Vodafone, i am using smartphone hand set of HTC from last 30 days, previously I used multimedia handset of NOKIA.
I told Vodafone by their customer care regarding to Internet services which I not need on my mobile.
Now problem raise when I swap/shifted/changed to Smartphone handset, despite of not aware about that by default they have activated internet services on my number. Now bill comes of Rs 4312/-..
when Vodafone send me the sms about my usages than I got to know that my current usage is of Rs3500 +... than I called and talk to customer care dept., they told me they are not able to view my bill as bill will ready in a day or two, will revert you after that but they have not revert, mean time I told them to changed the tariff or plan.
After two three days when I talked to customer care of Vodafone and asked them why my internet services active, I surprised to the reply by customer care executive that internet services was active because/due to my hand set which I am using...

Fight is that when I not activated the internet services why they activate. Vodafone never try to intimate or make courtesy call regarding internet plan.
They are waiting when the client increase /over limit the bill. and will get good revenue, My generally bill goes maximum of Rs 1100 – 1200 per month.
now they harassing me, to pay otherwise you will be in big trouble...

Thanks & Regards,
Vipul Rastogi
[protected]