I activated plan (Rental_MI_VOL_100_30d_3G 3G) on my mobile on 14.09.11.It is a monthy rental plan of Rs.100 and usage 100 mb.I have been charged Rs.19.35 as my billing generation date is 19.09.11.The next month i have been charged Rs.100.In October month i received a service call from Vodafone and said they have a offer for me as i am a new to Vodafone 3G service.The offer was i can use upto 500mb for 3 months with the same monthly rental plan of Rs.100. So i accepted the offer.But without my knowledge they have changed my rental paln to Rs.375(Rental_MI_VOL_375_30d_3G - monthly rental plan for Rs.375 and usage 500mb).I have been charged Rs.100 only for the months November,December and January.But in Feb 2012 month bill i am charged Rs.375.
When i called customer care,the customer care agent is arguing that i activated Rs.375 plan only and i was using it for monthly rental plan for Rs.100 as a special offer for 3 months.
She is not even bothered to listen what i am saying.She kept on saying i activated Rs.375 paln only. Was this information helpful? | 
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