[Resolved]  Vodafone Postpaid — comapny are manupulating & miscommunicating with customer only foa A SAKE OF payment,

I am copying my email communication details, which i had done by mail.
FW: Activation of mobile no . [protected]‏
From: amit kadamm ([protected]@hotmail.com)
Sent: 12 August 2009 11:38AM
To: corporate.[protected]@vodafone.com
1 attachment
Chqeue.jpg (170.7 KB)

If you're having problems downloading attachments, please sign in again and select "Remember me on this computer".
Sign in again


Dear Vodafone,

As per my telephonic conversation with call centre manager, he has told me that pls make your bill payment & afterwards we can activate you connection, According to him, I make my payment by cheque. And your manager had activated my line,

But... after 12 hours, He also deactivate it.

I Again call to your call center He suggest me to go vodafone gallery, and show you pan card ID, your line will activate within 02 hours, Then I go to your ghatkopar west gallery & met kunal, he told me soorry we canot activate your line, if you want to activate it pay rs 250 of activation charge again, then only I wiil send a request for it but its not confirm, I told him my was activated before 2 days how can you charge me 250 rs, but its not also confirm.

I ask him, i want to ask your sr. person for this, he revert with politly but oragantly (i think it bcause your company trianing) that, I am only sr person here you do it what eve you want to,

Is it your service & like kunal u have your company represatives, who doesn't have manners to handle the customer, he is handling like bhajiwala.. ??????

I will not going to pay any extra charges, Bcause I known my LINE had activated before 2 days, your guy's are deactivtaed it again,
pls actvate my line, Otherwise
Now i must have to write i'll case file against your comapny that you are manupulating & miscommunicating with customer only foa A SAKE OF payment,

Regards
Amit Kadam.
[protected].

[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: corporate.[protected]@vodafone.com
Subject: Activation of mobile no . [protected]
Date: Wed, 5 Aug 2009 13:10:26 +0530

To Vodafone,

I am Mr. Amit Suresh Kadam, i have vodafone mobile connection (mobile no :- [protected]), which bill payment has not paid for last 4 months because i was in out of mumbai due to personal reason.

Now i am paying the bill of Rs. 430/- by cheque, which is cheque details given below.i also attaching chq . scan copy.

Bank name :- Saraswat Bank
Branch :- Barve Nagar ( Ghatkoper)
Chq date:- 08/08/2009
Chq no. :- 014379
Chq amt.:- 430/-

I am requesting you to plz. activaated the line, of this mobile no. is [protected].
after the above chq. clearance kindly do the needful & revert me by mail. & you can also contact me on my alternate mobile no . [protected]

Regards,
Amit Kadam
[protected]






[protected][protected][protected][protected]
Date India’s Teen Diva. Find out if you hit it off with her or are her fiery opposite. Drag n’ drop

[protected][protected][protected][protected]
From the hottest sporting action to the latest in news, style and entertainment, it’s all on MSN India

Chqeue.jpg
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I had prepaid no [protected]. I was convinced by customer care executive for postpaid migration. He told me I will be charged of .50 paisa per min for all local and std calls on pact of 31/- Rupees. And a (Prateek Varma named) salesperson has been send to my address for collecting of document. Again I confirmed about that plan by him and his senior Prince by telephonic conversation. After starting my connection Vodafone is charging me 1/- per min for all calls. Why you people misguiding us. Please forward this to your senior manager.
Mahesh Kumar Saraf

19, Krishna Niwas, R.No. 13, 2nd Fanswadi, Dadiseth Agairy Lane, K’devi Road Mumbai-2

To, 30.11.2009
The Manager
Vodafone Essar Limited
Mumbai
Subject: - Change of Billing Address for the following Vodafone nos

Dear Sir,
With Subject to the above I request you to the Change the billing address for following mention mobile nos. for any kind of information kindly contact on [protected]

Mobile No. – 1) [protected] 6) [protected]
2) [protected] 7) [protected]
3) [protected] 8) [protected]
4) [protected] 9) [protected]
5) [protected] 10) [protected]
11) [protected]
Our Old Billing Address is as follows :
Mr. Mahesh Kumar Saraf
Saraf Yarn Pvt Ltd
1St Floor, Johari Mansion, 259, Kalbadevi Rd.,
Marine Lines, Mumbai – 400 002.

Our New billing address is as follows :-
Mr. Mahesh Saraf
Saraf Yarn Pvt Ltd
19, Krishna Niwas, 2nd Flr, R.No.13,
2nd Fanaswadi, Dadiseth Agairy Lane,
Kalbadevi, Mumbai-400 002

Henceforth kindly dispatch the monthly bill to above mention address
Thanking You,

(Mahesh Kumar Saraf.)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information