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[Resolved]  Vodafone Postpaid — without request activate the caller-tune

Hi i am ashish pandey.i am using vodafone postpaid number-[protected].Before two month i have Deactivate My my vodafone Callertune services on mobile no-[protected].Today[protected].after noon i recevied the SMS FROM VODAFONE.that your callertune services activate on your mobile.but i have not given any requist for callertune activation. i call to vodafone customer care. and i get the Service Requist No-1774802 from cutomer care exucative -Name- Scand.but he also says that its was useless.u can,t do any thing against this SR NO.....I TALK TO HIS BOSS NAME Saurav. but he was also saying same word.so pls suggestme what can i do.-
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  4 CommentsShareTweet

Comments

Postpaid Connection — non-installation of Hello Tune

In my connection No [protected] the hello tune were installed. I got a SMS message that after three days your hello tunes will be renewed. I send SMS and e-mail that my Hello ;Tunes may be renwed with changed song i.e "Tune Mujhe Bulaya Sheranwaliye"
But the same was not done. Despite repeated request to install the same your worst service of 121 said that you can downloan and send SMS. I sent SMS but could not understand your lengthy reply of downloading number. So I requested on 121 that the said song be installed and any confirmation be recorded by you if desired on voice mail. The person on that day dealing on 121 was so greatful that on my request either to install the said song or disconnect the existing Hello tune he did wonderful job of disconnecting Hello Tunes instead of changing tune for which I was charged some amount. What a WONDERFUL SERVICE. Scuh customer service people must be awarded. Now can on the basis of this e-mail you can restore/install Hello Tune of 'Tune Mujhe Bulaya Sheranwaliye'. The said tone is already installed on mobile of one of my colleage on mobile No. [protected].

ASHWANI AGGARWAL [protected], [protected]

Postpaid Connection — Activation of Caller Tune

Sir/Madam
I Sudipta Mukhopadhyay having number [protected] has changed ur prepaid to Post paid connection.I want to have a Caller Tune in this number but it is not activated .Daily I make a call, that has atteneded by the machine, I select the song from the list, press asked number& a sysyem tells me the song will going to be activated very soon.But all my efforts are invain.pls do something for me.

Thanking you
yours faithfully.
Sudipta Mukhopadhyay
Sir my name is palash kanjilal and i residing durgapur west bengal. my phone number is [protected] my total bill sumary please give my below noted my mail id my mail id is palash.[protected]@rediffmail.com. thanking you
Hi

pls de activate my caller tune which i nvr requested my no is [protected]


thanking you
venkat
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    Customer satisfaction rating
    37%
    Complaints
    21944
    Pending
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    Resolved
    7921
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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