[Resolved]  Vodafone Postpaid — unjustified regulations - Harras customer

I have using Vodafone (Hutch) since past 16 months and I activated black berry services couple of months back. Today itself, I came across a very non sense policy of Vodafone.

When I called customer care Vodafone and requested to cancel my BB Services, I was told that it can happen only if I inform before the last date of the billing cycle and as today is the first day of the next billing cycle, I have no options but I have to pay for minimum of One month irrespective of my usage.

It looks like a method to get money from customer and cheat them because If I am interested in getting a new service activated it takes only 1/2 days but for deactivation I have to pay for minimum no. of days..

Is it justified?
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi, , , , , , ,

Sir i want my postpaid connection bill details i.e. [protected] over my email id: [protected]@gmail.com
Thanks,
ankita
complaint will remain as complaints, no other changes will be there...
Sir,

I want my post paid Call Charges detais in my email account [protected]@yahoo.co.in. My Mob. No. is [protected] every month.

Pradip

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information