[Resolved]  Vodafone Postpaid — Complain of Betrayal from VodaFone [REF:[protected]]

Hi,

I have written below email-1: to Vodafone Care...
and got use-less response as email-2: from Usha Nandini from vodafone...
I ask again as in my email-3: but there is no response there after...

I would request you if anyone can help/save me...
I would like media to tell me if they can help me and save others as well...

I would not left with any other option then to make legal action after three reminder...
Please do consider this as my Reminder-1


Email-1:
Hi,

I have received a VodaFone PostPaid connection sim tow days back.
and when I received confirmation call from vodafone care yesterday I come to know that I am not in a scheme which was spoken to me and in addition to this I did not get the number([protected]) which was promised to me.

Now when I am trying to call the executive(Neha:[protected] working for Wings-IndirNagar seems and email ID where I sent my pay slip is - [protected]@gmail.com ) who sold me this, she is not picking up my call.

I would like you to take this into immidiate action and resolve and till then DO NOT MAKE ANY ECS PAYMENT.

If you think things will not be able to workout which was promised to me, please do send back my documents+photo+cancelled cheque to me and cancell this connection.

Please advice what should I do and reply to my email.
[protected][protected][protected]

Email-2:
Dear Ms.Bhavin,

Thank you for your email dated 25/04/08 about activation.

We request you to walk into the nearest vodafone store to assist on the sam=
e and process your request.

In case you need further assistance, please do call or email us. We'll do o=
ur best to help you.

Happy to help,

Usha Nandini
Vodafone Care
[protected][protected]

Email-3:
Hello Usha Nandini,

Thank you very much for the replying...
I would request you to please go through content of the email first and do suggest me if I need to really go to vodafone center because I really have nothing to do with that.

for other suggestion to talk with vodafone care, I have already done so with no result and this is the reason why I reached to you.

Please let me know if you can really offer any help to me in this regard else I do not left with any other option then to cancell this connection as it seems no body is really caring about what the problem is and just passing the ball to next person.
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Aug 14, 2020
Complaint marked as Resolved 
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my no.[protected] is not change into postpaid please chek my no. & id my address House No.101, Sec-25, Block-C, Gali No.1 Near Primery School Madiya de back side Mandi Gobindgarh
My contact No.[protected] & [protected]
Dear Sir,

This is for your kind information, I Vijay Pal Singh having mobile no- [protected]. For last one month i am out of Delhi, so i could not be able to pay my bill before 29-jan-09, as my last payment date was same, It was so because o[censored]navailbel of vodafone store, and now my phone has been disconnected for last 3 days back. I paid my bill on 04-feb-09 at vodafone store-Durgapur Transaction id-RDP-1-[protected], amount Rs.1000, and the second slip no C.C.no:VESL/VS/DURGAPUR/ROAM/2008-09/214 amount 400, but barred service of my phone is not cancelled yet.



Therefore, please cacelled my barred service and activate my services.

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