[Resolved] Vodafone Postpaid — Pleasent Offers being Communicated at the time of selling the Connection but all Fake <Mobile No. [protected] + [protected]>

[Resolved] Vodafone Postpaid — Pleasent Offers being Communicated at the time of selling the Connection but all Fake <Mobile No. [protected] + [protected]>

D Deepesh Agrawal from Jalandhar, Punjab

REMINDER 6 Dear All No Response Till Now. (Since 18th June on acknowledgement) Moreover My Outgoing Barred. (Since 23rd July' 2008) Kindly Update for the next course of action. (Still Awaiting response) Should I pay my Bill without settlement. Moreover in my previous bill I have been charged for the late payment. The delay is totally because of Vodafone negligence of not responding to customer's problem in time. Service Registration Numbers 23rd July' 2008 onwards mentioned below: 1. [protected] dated 23rd July' 2008. Received uncountable calls for non payment & explained my problem to everyone, But NO SOLUTION till date. Your one of the trust-worthy but Cheated Customer Deepesh Agrawal [protected] ----- Original Message ----- From: deepesh To: vodafonecare.[protected]@vodafone.com ; NIDHI.[protected]@Vodafone.com ; Gurpreet.[protected]@vodafone.com ; sanjays.[protected]@vodafone.com Sent: Saturday, July 26, 2008 10:24 AM Subject: Re: Reminder 5: Pleasent Offers being Communicated at the time of selling the Connection but all Fake <Mobile No. [protected] + [protected]> REMINDER 5 Dear All No Response Till Now. (You 3 days Expired) Moreover My Outgoing Barred. (Since 23rd July' 2008) Kindly Update for the next course of action. (Still Awaiting response) Should I pay my Bill without settlement. Moreover in my previous bill I have been charged for the late payment. The delay is totally because of Vodafone negligence of not responding to customer's problem in time. Service Registration Numbers 23rd July' 2008 onwards mentioned below: 1. [protected] dated 23rd July' 2008. Your one of the trust-worthy but Cheated Customer Deepesh Agrawal [protected] ----- Original Message ----- From: deepesh To: vodafonecare.[protected]@vodafone.com ; NIDHI.[protected]@Vodafone.com ; Gurpreet.[protected]@vodafone.com ; sanjays.[protected]@vodafone.com Sent: Wednesday, July 23, 2008 10:26 AM Subject: Re: Reminder 4: Pleasent Offers being Communicated at the time of selling the Connection but all Fake <Mobile No. [protected] + [protected]> REMINDER 4 ----- Original Message ----- From: deepesh To: vodafonecare.[protected]@vodafone.com ; NIDHI.[protected]@Vodafone.com ; Gurpreet.[protected]@vodafone.com ; sanjays.[protected]@vodafone.com Sent: Wednesday, July 23, 2008 10:25 AM Subject: Fw: Reminder 3: Pleasent Offers being Communicated at the time of selling the Connection but all Fake <Mobile No. [protected] + [protected]> Dear All No Response Till Now. Moreover My Outgoing Barred. Kindly Update for the next course of action. Should I pay my Bill without settlement. Moreover in my previous bill I have been charged for the late payment. The delay is totally because of Vodafone negligence of not responding to customer's problem in time. Your one of the trust-worthy but Cheated Customer Deepesh Agrawal [protected] ----- Original Message ----- From: deepesh To: vodafonecare.[protected]@vodafone.com ; NIDHI.[protected]@Vodafone.com Sent: Monday, July 07, 2008 1:00 PM Subject: Fw: Reminder 2: Pleasent Offers being Communicated at the time of selling the Connection but all Fake <Mobile No. [protected] + [protected]> Dear All No Response Till Now. Kindly Update for the next course of action. Should I pay my Bill with out settlement. Moreover in my previous bill I have been charged for the late payment. The delay is totally because of Vodafone negligence of not responding to customer's problem in time. Your one of the trust-worthy but Cheated Customer Deepesh Agrawal [protected] ----- Original Message ----- From: deepesh To: vodafonecare.[protected]@vodafone.com Sent: Monday, June 23, 2008 9:59 AM Subject: Reminder 1: Pleasent Offers being Communicated at the time of selling the Connection but all Fake <Mobile No. [protected] + [protected]> Dear Sir Kindly help & suggest the further course of action. Waiting for your response Your one of the trust-worthy but Cheated Customer Deepesh Agrawal [protected] ----- Original Message ----- From: deepesh To: vodafonecare.[protected]@vodafone.com Sent: Wednesday, June 18, 2008 7:07 PM Subject: Pleasent Offers being Communicated at the time of selling the Connection but all Fake <Mobile No. [protected] + [protected]> Dear Sir I would like to bring a repeated problem of Breach in Promise, or selling new connections by offering something else & finally giving something else. I am Deepesh Agrawal & my Vodafone number is [protected]. I got a call from some of your office (Phone Number [protected]) for a Add-On connection, whereby I was communicated following Offers along with this connection 1. All local call (Mobile, Landline) @ Rs.0.30/ Call. 2. Local 500 mins. free on all Mobile & Landline. 3. All STD Calls (Mobile, Landline) @ Rs.1.00/ Call. 4. 10% discount on Bill of my existing number [protected]. A person from your office came, collected the fee & filled my form at my works & handed over a SIM [protected] to me. This time also he communicated me the same offers. During the time of allocation of the Add-On number [protected], I reconfirmed the offer, and than I got to know about the following facts, 1. All local call (Only Mobile) @ Rs.0.30/ Call. 2. Local 500 mins. free on Mobile only. 3. STD Calls (Only Vodafone to Vodafone Mobile) @ Rs.1.00/ Call. 4. 10% discount on Bill of my existing number [protected]. After receipt of My Mobile bill of [protected], I could not found the promised discount of 10%. I called customer care 111 & reconfirmed about the offer. Than only I got to know that I am only eligible to get 10% discount of the bill amount of add-on number [protected] on my existing Mobile Number [protected]. Thus all the very pleasing offers being told to me at the initial stage were now vanished & made me feel "BEING CHEATED" by a very esteemed organization "VODAFONE". I logged my complain with customer care on 18th June ' 08. # [protected] (Mr. Ravi Pandey) Kindly guide me regarding my further course of action. Should I pay my present bills? or I should wait for the reply from your side? Waiting for your response Your one of the trust-worthy but Cheated Customer Deepesh Agrawal [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

R.SHANTHOSH

I am shanthosh as i wan to know the time i total i ued in a month it should be known to my knowledge before the billing and resolve the network problems also because network is not noce in vodafone `

SREENIVAS

from Hyderabad, Telangana

Vodafone Post Paid — Why should i pay for your negligence

I am a customer of Vodafone and i am using 2 connection which are [protected] & [protected]. I am paying my bills regularly within the due date only. For last your people collected me Rs.50 as late fee. But i dont know how i am responsible for your faults. I had dropped cheque 5days before the due date. But they didn't collect that one within the due date. Its not my mistake. In last month we had suffered for four days due to interruption in signal. We got signal after 4days only. Actually we have to impose fine on you. Rs.50 is not a burden for me but why should i pay fine even i am a good customer.Think once.Dont make this type of mistakes again.

navdeep singh

from Lucknow, Uttar Pradesh

i just want to confm my bill plan so that i may use my mobile, i tried on customercare but didnt get response.plz confm on urgent basis

Veena Kumari Verma

from Delhi, Delhi

My own mob number [protected] is not working showing sim card registration failed. Kindly do the needful. thanking you

amit joshi

from Dehra Dun, Uttarakhand

Dear all,

my no is [protected]. i purchase this no. from dehli. now i am no longer staying in delhi.So kindly block this sim & let me know if there is any payment is balance.

Thanks & Regards,

Amit Joshi

bisht.dhan

from Mumbai, Maharashtra

Dear sir/madam,
my m no-[protected] is outgoing closed althou i have alreade deposit the pending bill amount through Hanumant communication civil line rudrapur uttarakhand m- [protected] vide receipt no. 177495 dt. 04.03.2011 of rs. 600/-.

Kindly lookinto the matter urgently and open my outgoing calls imediately.

Thanks & Regards
Mukesh Joshi
Rudrapur
m-[protected]

TEOTIA

from Delhi, Delhi

my name is aashutosh choudhary In the past I had a Vodafone connection which number is [protected] I finally surrender this connection and paid more payment than the bill. In the return I received a cheque of Rupees439.79 by post which number is 260484 and related to Citibank. but the problem creates now is that is a computer generated cheque not in original and customer care also tells they doesn't know about this they said go to vodafone store and check all the details regarding thi. they have no idea to near by vodafone store and i also haven't. I am residing at vikaspuri which pin code is 110018. tilak nagar, janakpuri and uttam nagar is near by place to my home. please reply me nearby vodafone store or sought out the problem. my mobile no. is [protected]

sanjaypahwa69

from Gorakhpur, Uttar Pradesh

my name is sanjay . I have the postpaid connection of vodafone no is [protected]. I want to close the connection. Vodafone store, gurdwara road has given me the id. You are reqested to closed my phone. My another no is [protected] for any type of query

sanjaypahwa69

from Gorakhpur, Uttar Pradesh

my self sanjay husband of Mrs. Rita residence of Gurgaon. My voter card lost for the last one year. Now it has come to my notice that a vodafone connection Prepaid has been taken on this id (photocopy enclosed). The no is[protected] but we are not need of that connection. she is not required to another telephone. It can be used for some wrong purpose. You are requested to close the above said phone. One request is that without verification of address no connection may be given