[Resolved] Vodafone Postpaid — Credit limit not being increased | |
Hello Sir, I had taken the vodafone postpaid connection on 26th Aug, 08. On 28th Aug verification was done at my office (I signed in the sheet which the vodafone person had got), and on 29th Aug, residence address verification was done (since i was not at home, my dad had to sign, and that person spoke to mt over phone). Since, I was not available at my residence on 29th Aug, I person from vodafone had come on 31st Aug for residence verifcation. After all this, when I checked, the credit limit was not increased, and I contacted the vodafone store near my residence. I was told to submit an address proof, which I did. Inspite of all this there was no change in the credit limit. When I went back to the vodafone store on 15th Sep, they raised new request for verification and the which was completed on 16th Sep. I re-visited the vodafone store on 17th Sep, but people doesnt seem to be responding properly to solve this problem.The manager of the vodafone center (Indira nagar branch) spoke to me and gave me landline number to check, but thta landline number doesn't seem to be working. They are very clever to not see to such ind of issues. If I call the customer care, the customer care executive is unable to give satisfactory answer. All they know is to say "We sorry for the inconvenience, but we do not know what has happened in the backend". I am obviously not expecting such kind of reply. Inspite of having so many times of verification, I dont understand why dont they updates teh database. Why is the result still showing negative though they have taken the required signatures from me. I want the solution as early as possible. This nuasance is reaching teh extreme and I can no longer tolerate this kind of irresponsibility from the people of vodafone. Hopeing this issuse will be resolved soon. Regards, B A Sumathi [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Vodafone — No increase in credit limit and verification is not yet done
Dear Any one who is listing this from Vodafone!!!!AM user of your service for past 4 months for number [protected] / 47 / 48
Every time you disconnect service without informing me giving reason that verification is pending and till date your person has visited my house for 3 times. I myself visited your shop for 10 times. my credit limit has not been decreased from 2500 to 500/- which is v v ridiculous!! as my monthly billing is 3000 plus
vodafone is not taking any action and not even solving my problem from the day i have taken connection. all they say sorry and don’t do anything to solve the problem.
May i know where can i ge my problem solved? also in gallery these guys don’t give any senior's nos and just say that problem will be solved.
also they disconnect service without giving any warning or info. its really affecting my business badly. And Vodafone doesn’t respect for consumer.
As its my official number and i can’t discontinue service now so am stuck with them.
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Following message I have received on my email ____________________________________
Cyber Crime Police –Security Message from www.cybercrimepolice.com
Message From: http://www.cybercrimepolice.com/
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Thanks
Regards
www.cybercrimepolice.com
[protected]@cybercrimepolice.com