[Resolved] Vodafone Postpaid Cancellation — postpaid connection cancellation | |||
i Yogini Yamini Rani an yoga teacher and an user of vodafone postpaid in hyderabad, AP, i lost my sim and went to vodafone office at mehdiptnam and was directed to nagrjuna circle office and their the execuitve ms chamunda isbehaved with me and told that she cannot take my request for disconnecting the phone then i requested her that i will settle the bill completely and want to cancel the service on that request she shouted on me and told me to email the customer care of vodafone if i want to get it discoonceted or to be cancelled. this all happened on 28th march 2011 around 11.30 am... my number is [protected] and my email id is [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
as because i have lost the sim i wanted it to be disconnected. and now u say that u wanted to reach me. how do u think u can reach me through a sim which is lost. u can reach me through the email id given by me in the complaint [protected]@gmail.com
Reply
I Ms Rasika Jadhav want to disconnect my postpaid no ([protected]) as I am not satisfied with scheme services offered to me. I was offered 299 double value pack but after my first itemised bill i noticed that extra charges were applied to my bill, also I registered a complaint for the same. My connection was barred in between due to exceed of credit limit which i was unaware of & was ask to pay the amount within 2 hours after getting sms that "Your credit limit has been exceed, Please pay the amount as soon as possible", In this message no duration was stated, I came to know from the customer service when i called them & asked them why was my connection disconnected they told me "that the bill has to be payed within 2 hours, Which was not possible.
I am a Vodafone Customer from past 5 years and I am very disappointed with your services, as this is the first time i am having such complaints. In March I used the connection about 10 days and your company charged me for bill of Rs 1100 & above, which also had some extra charges and on top of that you issued me a legal notice after such nonsense also, I have payed the bill of Rs 1840 on 10/05/2011 at Bandra (West) Vodafone Store the recipt no is (KMDD[protected]) & transction ID (MBD[protected]). Here after I will not pay any bill issued to me as I am not using the connection from past 1.1/2 months.
So, Kindly disconnect my no ([protected]).
I am a Vodafone Customer from past 5 years and I am very disappointed with your services, as this is the first time i am having such complaints. In March I used the connection about 10 days and your company charged me for bill of Rs 1100 & above, which also had some extra charges and on top of that you issued me a legal notice after such nonsense also, I have payed the bill of Rs 1840 on 10/05/2011 at Bandra (West) Vodafone Store the recipt no is (KMDD[protected]) & transction ID (MBD[protected]). Here after I will not pay any bill issued to me as I am not using the connection from past 1.1/2 months.
So, Kindly disconnect my no ([protected]).
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