[Resolved]  Vodafone — Postpaid connection bill

Address:

Ghaziabad, Uttar Pradesh

Dear sir,

I am deepak bhardwaj

I have a postpaid connection of vodafone no-[protected]. And this connection monthly limit is only 800rs p. M given by vodafone to me. But next month the vodafone company send to me a bill of one month 6000 rs. I call to vodafone customer care to verify this bill and they said to me that i used 3g internet and download data but i have been activated my 3g plan also on my connection.
So, i don't pay my bill because they said to me pay for a wrong bill.

My complaint is this firstly when vodafone tell me my connection limit is 800rs so, without asking me and without aware me. When my connection limit is 800rs p. M. Than how my bill of 6000rs why are increased my connection limit in one month, when they increased my at least should be aware me. When i talk to customer care they ignore my request and pressure to me for submit full amount of my bill which is decided by vodafone.

Secondly now they send me notice for paying bill and every time customer executive call me for bill.
Why are give me notice and call i want to pay my bill but right bill amount not a wrong bill amount. If i cross my connection uses limit than intimate me but i have no information by vodafone company. Now they call regularly for bill but when i cross limit why they are not informed me, so, it means its plan game. Why are i pay

So,

Please help me for settlement of this bill i want to pay my all amount of my bill but which is actual or right amount. And help to give waiver in bill by which i pay easily and stop my vodafone connection.

When connection limit - 800 rs / pm
How bill amount - 6000 rs

Thanks

Deepak bhardwaj
[protected]
[protected]