[Resolved]  Vodafone — postpaid no migrate to prepaid fraudulently

Address:Uttar Pradesh

Dear Sir/Mam


Please look matter and resolve.


[protected] this is my no and 6 month ago i have submit the request to Mr. Ravi Kumar for no migrate postpaid to prepaid at Vodafone store station road bareilly,
and my no successfully migrate in to prepaid but after 24 hr my no again convert to postpaid with another name, then i have complaint this, at Vodafone store,
at the time of complaint I meet Mr. Ravi Kumar and as per Mr. Ravi my no convert in postpaid by mistake and he is assured to me that my no return after 3 month but still after 6 month my no not return by him. in this period i have proper followup for the same issue but they refuse to me continually.
In this period i got a shocking information, my no activate with name Mr. Siddhartha Mehrotra or Mr Siddhartha using my no fraudntly and he is employee of vodafone at Vodafone store station road Bareilly, when i know that i request to Siddhartha for returning my no but Siddhartha is never given me a resolution and refuse to me or never receive my call.

Regards
Dharmendra Kumar
Mobile No- [protected]
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Jan 16, 2017
Complaint marked as Resolved 
Verified Support
Apr 01, 2013
Vodafone India Customer Care's response
Hello Dharmendra Kumar,

Thank you for speaking with our executive. We appreciate your time on the call.

Regards,
Vodafone Customer Care.
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