[Resolved]  Vodafone — postpaid plan 199 activated instead of 149 at portability

Address:Delhi

dear sir/madam,
i port my airtel no. [protected] in vodafone postpaid from noida sec - 18. i requested for postpaid plan of 149. they said that ok no problem we will give this plan to you on portablity. but when my no. is ported the plan of 199 is activated. i requested them to change my plan or cancel my portablity. but they are neither are giving me the plan of 149 or neither they are canceling my portablity. please help me.
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Dec 23, 2016
Complaint marked as Resolved 
Verified Support
Jan 23, 2013
Vodafone India Customer Care's response
Hello Dinesh Shandilya,

We have addressed your concern over email. Kindly check.

Regards,
Vodafone Customer Care, Delhi & NCR
Complaint comments 

Comments

Namaste(dineshshandilya513),

This is to inform you that your concern listed on 21 Jan. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste(dineshshandilya513),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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