[Resolved]  Vodafone — Postpaid sim [protected] data usage issue

Address:

Chennai, Tamil Nadu

As I am using Vodafone services form past 2 years. I am having postpaid connection from Vodafone company. I think its time for me to move on from Vodafone. I am having some problem with [protected] bill for 01-08-13 to 30-09-12. I was using internet facility @199/- per month from past one year. I requested to Change my plan 666 to 249 + internet facility @199/- per month. this service in Augustt-2013 Month. Next bill I have received in which they have charged Rs.6736/- for usage. Later i tried to get this bill adjusted many times via telephonic conversation with Vodafone but none of customer care executive helped me out for the same and they barred my services even i am not able to receive the calls on that number ([protected]). Now they are threatening me that I have to pay whole amount otherwise they will put case in MADRAS High court. This is like mental harassment for me. I need the solution because this is really pathetic for me. they are not activated my data plan andThis is no where logical as they are offering @2 paisa per 10 KB and charging 5 times more of that. Before using internet I called to customer care for confirmation on internet usage they told to me we will adjusted the amount once bill got generated. I am no more satisfied with the way of services of Vodafone. I want this bill to be adjusted and let me move to other service provider.