We Purchase some corporate postpaid mobile connection from Vodafone's Roorkee Franchisee in the month of September. After using their services we find unsatisfactory & of no use. After making so many complaints, the service remains unaccepted. So all o[censored]s has decided to close all the postpaid corporate connection. So as per the legal requirements we have completed the entire needful obligation. That Franchisee assured us that with in next 48hrs the no.s will be deactivated. We have cleared all the dues and billings.
After 10-15 days me Vijyant Bhardwaj having Vodafone No. [protected]
MY Colleague Mr. R S Iyer -[protected]
& Mr. B K Sinha -[protected] still receives the bills from them. We informed the franchisee again & again, but in vein. Not only this, I informed the same on Vodafone Customer care, but that also in vein.
From last 6-7 Months we receives the bills every month and the copy of it. Continuously we are informing the Vodafone regarding this but no action yet has been taken. Thier Franchisee members & relationship Manager's Behaviour Is not have been up to the satisfactory level.
Recently the No. of Mr. B K Sinha's No. [protected] has been provided to the employee of another company's employee i.e. Anchor, haridwar unit employee Mr. Singh. we talk to that person he confirms that he don't have the Id. of his so Vodafone member issued the identity of Mr. Sinha for his and also the same billing address.
Not only had this they continuously sent us threatening lettered from the legal advisors.
All of the matter is really the serious matter. The continuously harassed us by giving the threatening letters, by sending the monthly bills and by unhearing the concerns of ours.
We expect the legal action & punishment from your side to the concerned Vodafone Company...
IN Anticipation Of Quick Response.
Regards,
Vijyant Bhardwaj,
Ph No.[protected], [protected]
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