[Resolved] Vodafone Prepaid — Activation of service without consent

DeeptiG

from Chandigarh, Chandigarh

Address:

North East Delhi, Delhi

Rs 30. from my Vodafone Prepaid number [protected] has been deducted by activating mehfil e timepass on 05 Oct WITHOUT my REQUEST & CONSENT. I complained to the customer care and they said that they have lodged a complaint and the amount will be credited back, but it has not been done yet. Pathetic company who is getting consumer money by such lousy means. I am gonna file a case in Consumer Court.

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Dec 7, 2016

Complaint marked as Resolved

Verified Support

Oct 09, 2012

Vodafone India Customer Care's response Hello Deepti,

Thank you for speaking with our executive. Hope we were able to address your concern.

Regards,
Vodafone Customer Care, Delhi & NCR.

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Comments

suresh shenoy

from Pune, Maharashtra

Vodafone- Prepaid — activating services without consent

i have recd. sms that ur missed call alert service is activated and Rs 30 has been deducted for the same...
where as i have not sent any sms for activation of this service.

is this the way to cheat the customers???

ADMIN TONI

from Karnal, Haryana

Vodafone — SERVICE WITHOUT CONSENT

I am sorry to say for Vodafone Connection that they have activated Vodafone Live Rs.299 Monthly plan on my connection without my consent.No representative called me neither consulted me for this plan.This is the second time they have misguided me.The first case was activation of Caller tune without informing me.If this will be the service then Vodafone is not a good choice.Sorry for Vodafone.