[Resolved]  Vodafone Prepaid — Unauthorized activation of cricket alerts

Address:

Bangalore, Karnataka

I have (had) a vodafone number [protected]. The sim is now lying in a rubbish bin because I switched to Airtel after 2 days.

I kept getting this service messages about "knowing cricket score" or "how many children does Mallika Arora have". The frequency of these messages is twice or three times per minute, which is simply absurd.

I was unable to contact cust service to deactivate. I tried deactivating this using the info on Internet but not successful.
Yesterday, I got a sms that "Cricket alerts have been activated on your phone as per your request".
I never sent any request. This is impossible. I always selected cancel when I receive these service messages. They deliberately activated it without my consent. I consider this as a violation of our agreement and a gross case of misconduct.

If Vodafone does not sort this out immediately, I will take this to consumer court and make sure they are taught a lesson. It is not the money that I am angry about. It is they way they illegally try to hook up customers to unsubscribed alerts. Ok, I lost Rs 30, but what about if 10000 customers lose this. Is this how Vodafone is now attempting to pay its employers because their network service really sucks and no one is interested in getting vodafone anymore??