Vodafone Prepaid — ** Bill Dispute - Complaint Registered Already ** | |||
Hi, Please read the email below for which I STILL HAVE NOT BEEN REPLIED TO! Deepika Singh had promised me two weeks back and the reversal has still not been processed. Uzair Thakur ----- Forwarded Message ----- From: Uzair Thakur <[protected]@yahoo.com> To: "vodafonecare.[protected]@vodafone.com" <vodafonecare.[protected]@vodafone.com> Sent: Friday, 22 February 2013 3:33 PM Subject: ** Bill Dispute - Complaint Registered Already ** Hi, My phone number[protected] was charged 2800 rupees for internet usage. The story goes as follows: - I bought Vodafone connection and requested the minimum 2g plan to be activated which was for 199/- - The guy says he will do it and to use it after 24 hours - I did that and Vodafone activated 3g for me without notifying me, which switched off the 2g plan - I used 3g, honestly I did! - They deactivated 3g without notifying me. - They put me on to the DEFAULT plan which charges me per KB. - I get a huge bill and that exceeds my credit limit and my phone is disconnected. - I go and speak to manager Dinesh at Sakivihar Vodafone store and he registers a complaint saying he cannot do anything. - Durgesh Chaudhary from the complaint department calls me after 6 days saying he will get it reversed by speaking to manager Deepika at Vodafone Byculla Store. He said he will mail her and get the reversal of 2000/- processed (as I had already paid the 800 then) and paid 200 today. - Two calls from the Vodafone billing department asking me to pay the bill, I informed them as well about the issue and they said they will look into it, still looking! Its been 3 weeks and nothing has happened about it. WHOLE LOT OF FALSE PROMISES. I have spoken to Deepika the manager at Byculla and she promised me a reversal a week back. I have reminded them every day and they did nothing at all. After having 5 connections in the family, this is all I get. This email is sent with high hopes as I (or anyone for that matter) would never like to pay 2000 Rupees for something that was not my fault, not my request not my intentional usage! Thanking you, Uzair Thakur Was this information helpful? | |||
 3 Comments | |||
Comments
Vodafone — Charged 2000 in Bill for something not used
I Faizullah Kazi baring Mobile no # [protected] has been billed erroneously by Vodafone for I - Phone charges of Rs 2000/- where I am not even using an I Phone or have not bought the I Phone from them. I changed my plan to corporate billing on 29th September after which they have charged me this & despite of numerous calls to Customer Care Team in Vodafone nothing has been done yet. When spoke to an advisor in Vodafone he confirmed that I have not used this service at all & said will check this however its been a month now & nothing has been done. I am using the above number from past 10 years now with no issue & would not like this number to get disconnected. Request you to kindly help in this. naiduvenkatesh on Aug 10, 2012
BUYER BEWARE OF DATA-USAGE FRAUD & INFLATED BILLING
BUYER BEWARE OF VODAFONE. THEY ARE HAPPY TO HEP THEMSELVES BY KNOCKING OUT YOUR HARD-EARNED MONEY AND BY TAKING OUT POWER FROM YOU!!
We have ONLY cheaters in this land-of saints and culturally-forward nation.
I have today received a data bill of Rs 7114/- from Vodafone. My usage never exceeds 3 GB in a month. My maximum data bill has never exceeded Rs 947/-. This is the first time in my life that I am receiving such a bill. I thought it is my credit limit! Checking the August itemised bill and my itemised usage logs available on my data-SIM shows a large difference.
My data-SIM usage log shows 2.16 GB usage which is well within the free limit of 3 GB I am allowed in a month. I will take help of Dhaval Valia who had taken Vodafone to task some months ago publicly.
Therefore, buyer beware. This is a country where cheaters can be found wholesale. Vodafone o[censored]K has once again found a fertile soil to set up business and practise cheating gullible customers. Law and Disorder is the Order of everyday. Institutions don't give a damn to law or ethics. Therefore, keep your eyes and ears open. It is a best policy to always opt for PRE-PAID rather than POST-PAID. You remain in control of costs. Else Vodafone ki jay aur apki sazaa.
Happy to Help! Power to You! Bull-!!
BUYER BEWARE OF DATA-USAGE FRAUD & INFLATED BILLING
BUYER BEWARE OF VODAFONE. THEY ARE HAPPY TO HEP THEMSELVES BY KNOCKING OUT YOUR HARD-EARNED MONEY AND BY TAKING OUT POWER FROM YOU!!
We have ONLY cheaters in this land-of saints and culturally-forward nation.
I have today received a data bill of Rs 7114/- from Vodafone. My usage never exceeds 3 GB in a month. My maximum data bill has never exceeded Rs 947/-. This is the first time in my life that I am receiving such a bill. I thought it is my credit limit! Checking the August itemised bill and my itemised usage logs available on my data-SIM shows a large difference.
My data-SIM usage log shows 2.16 GB usage which is well within the free limit of 3 GB I am allowed in a month. I will take help of Dhaval Valia who had taken Vodafone to task some months ago publicly.
Therefore, buyer beware. This is a country where cheaters can be found wholesale. Vodafone o[censored]K has once again found a fertile soil to set up business and practise cheating gullible customers. Law and Disorder is the Order of everyday. Institutions don't give a damn to law or ethics. Therefore, keep your eyes and ears open. It is a best policy to always opt for PRE-PAID rather than POST-PAID. You remain in control of costs. Else Vodafone ki jay aur apki sazaa.
Happy to Help! Power to You! Bull-!!
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Vodafone — Never Bought Number before In My life
Respected Sir/Madam, It is requested that I have never bought this number [protected] before in my life this number was fraud Suspected number when I was receiving bills of that number I have informed also in your Vodafone store Sec 35/C to Mr. Ashish..& he told me that I'll not receive bill from next month onwards & still your company was providing services to that number & now your company has added my name in default list due to non payment of the bill around 900 something ..So please adjust the amount of that number & delete my name from the default list please don't keep my name in default list...I shall be very thankful to you for this...Regards
Vimal Prakash Gupta
[protected]