Vodafone Prepaid — obnoxious messages

I had mailed a complaint regarding obnoxious messages received by my family member from a vodafone mobile number [protected] on 7th March. I had received calls from an officer and the nodal officer regarding my complaint also. But the language used by the officer was very disgusting. He was saying any tom, dick or harry would make a complaint and on the basis of that complaint, the vodafone people could not take action against the malicious messages sender. I had told him I dont want the details of the person and I just wanted him to verify my complaint, which vodafone could easily verify, and if my complaint was found to be correct I just want the number to be blocked. Maybe vodafone people just completed a formality of calling me and insisted on a police complaint, which I do not want to give so as not to involve the law enforcement agencies, to take action against the errant message sender. I could not just fathom the logic behind the insisting of the police complaint by a service provider to take action against the malicious message sender. That too I just wanted to block the number without getting the details of the person after verifying whether my complaint is correct or not.

my name is piyush garg.i want to complained to ur costumer care executive.he is not good behaviour with me .please see this and call me [protected]. very urgent. i want to contact with u.