[Resolved]  Vodafone Prepaid — deduction in balance due to scam service message

I got a message regarding the free download of music and videos
from the service provider with a link to that site. I downloaded a
video from it and checked my balance just to confirm whether its
really free or not. I found no deduction. so i downloaded some more
video. After sometimes I found that my balance was -200.00

I visited the vodafone exclusive stores and talked to the
customer support department but they didnt help me out. They said that
its not their fault. They got tie-ups wih these sites and they only
alloe them to send service message to their customers. They said that
the amount deducted would be transferred to the site provider and
vodafone does not have any key role in that.

My point was if vodafone had a tie-up with that site then how
come they can fol their customers like that be sending a fake message
through vodafone service.
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Aug 14, 2020
Complaint marked as Resolved 
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Vodafone Prepaid — Regular Extra Deduction of Balances

I had ported my mobile number [protected] from Airtel to Vodafone on 26/01/2011. Just after changing network Vodafone serivice provider deducted into my account whole balance claiming that I had used Internet serivce on moible while infact no internet service is activated on my handset nor any internet uses data in available in my handset. I make request to operater so many time but he had not contaced to any senior authority to resolved my problem.Till date total dedcution of Rs 300 deducted into my account and currently account balance shows negative balance.
I WANT DO MY NOMBAR INCOMING OUTCOING NOMBARS MY NOMBAR [protected]

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