I have a vodafone pre paid connection [protected]. Vodafone advertises in its website for Lifelong special offer 195 plan. I got this recharged thru my citibank online account and I got 10 rupees talk time only. I called up customer care and spoke with a gentleman named Shiva. He does not have the flair to speak with a customer, he was rude and unwilling to listen. trying to diverse the topic. He says that amount of recharge is only applicable for new customers only and I have made a mistake and have to live with it.
URL: http://www.vodafone.in/existingusers/Prepaid/Tariffs/Pages/cost_structure_hyd.as...⇄
In the above link it is no where mentioned that this is for new customers only. The website is misleading customers and fleecing their hard earned money.
I would NEVER RECOMMEND Vodafone to anyone.
Thanks,
Arvind Was this information helpful? |