[Resolved] Vodafone — Prepaid call details not received

vikram_98730

from Agra, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh

I want the call details (incoming & outgoing) of the month of march, i was been told by the customer care executive that you can get the call details @ 49 you just need to sms bill mar to 144 & you will receive the call details in hard copies at your postal address with in 15 days. as instructed by him i sms the same to 144 on 4th of april rs 49 were deducted at the same time but till now i havent the call details. my number is [protected].

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Dec 2, 2016

Complaint marked as Resolved

Verified Support

Apr 24, 2013

Vodafone India Customer Care's response Hello Vikram,

Please send BILL(space)FIRST THREE LETTERS OF THE MONTH (example: MAR) to 144 to get the bill details. Kindly note that you will get the bills that are 0 to 3 months old in 15 days and 3 to 6 months old in 45 days. You will be charged Rs.49/- per bill per month.

Regards,
Vodafone Customer Care.