[Resolved]  Vodafone Prepaid Cellular Phone Connection — delay in conversion from campus pack to lifetime

Dear Sir,
I am Rahul Shukla doing my PhD in Mechanical Engg from IIT Bombay, Mumbai. Recently I bought a new sim card of Vodafone from J 69 shop. This shop is located in front of IIT Bombay main gate. After getting the connection I requested to change my plan from "campus pack" to "life time" which was done immediately on payment of Rs 99.00.

Problem is, this facility is not activated in my cell phone till this time. I have done complaints many time in customer care service. All the time they put me for waiting time of 24 hrs or 48 hrs and today 8days are lapsed. Here I am putting my Request number for your reference i.e.[protected]. My cell phone number is[protected].

Please do something at earliest for conversion of my cellphone plan because present plan is not beneficial for my requirements and deducting Rs 1.5 daily as per the terms and conditions. I shall be obliged.
Thanking you in advance.

Best regards,
Rahul Shukla
PhD student
Deptt of Mechanical Engg
IIT Bombay, 400076.