[Resolved]  Vodafone Prepaid — call gets disconnected after 30 mins

Address:

Hyderabad, Andhra Pradesh

When ever i make to call , the phone gets disconnected after 30 mins. While talking to any family member, i can adjust , but while taking a client call, it is very difficult. Those call are for an hour and sometimes stretch to 1.30 hr also.

I have tried to complain to the customer care, but while dialling the number 222, they give option for talking to customer care executive as 4, but while pressing that option, it says invalid option.Similarly, while dialling through the other nyumber 111, they dont give any option of talking to customer care excecutive. While dialling in the other number 198 for compliants and feedback, the executive says, they only handle the network complaints and feedback.

These things are there to help the customer, but it doesnot seem to be same at all.