[Resolved]  Vodafone Prepaid — I was cheated

Address:

Bangalore, Karnataka

Hi,
i am Jintu george . I am using vodafone prepaid conection since 2004 and on the month of jan ,I had taken a new connection ([protected]) with call charges 1 ps to all networks .Hence my majority of the calls are std I usualy do Rs 27 to get half paisa std scheme.Unfortunately this month I had reccharged for Rs 29 (shopkeeper mistake) instead of Rs 27. immediately I called customer care explained the cenario but they said once the new scheme is activated they can't do anything and my call charegs became 50 ps to all networks (both std and local) . Thereafter i requested three times ,customer care executives washed their hands very nicely and some of them put the IVR and went off . .And i really became angry and asked for the portabilty and I sent an sms for portability . I was shocked........ ,suddently my scheme has changed . My std calls has become Rs 1.20 ..Again i called the customer and logged a complaint and the respond code[protected] and the next day i recieved a call from the customer care and I explained . She said regarding this she needs to speak with her manager and call me back within 5 mins but 5 days over she never turn over
I really don't want to stay with vodafone but i expect this should not happen to anybody else..........