[Resolved] Vodafone Prepaid Lifetime — hidden charging of Rs.110/- | |
I am a prepaid user. Name Dharamveer Sharma from Agra. Phone no.[protected]. Earlier Co. sent a SMS to my phone that please save gprs/mms settings in your phone. And there was also a next sms from "service provider" that after saving you can enjoy vodafone live. In these two SMSs there was no any indicaion of cost or charges for these services. I followed these two SMSs and after long pressing "0" in my phone on 8.06.08 I got display of vodafone live in my phone. And when Vodafone live was displyaing in my phone -there was a window "download free pictures of Pamela". I saved 3 pictures of Pamela which was claimed free by vodafone live execpt these I did nothing. And next day i.e.on 10.06.08 my phone indicated me that I was charged for this with nearly Rs.110/. It is Pure Fraud by Co. with me because:- 1. Firstly I have already registered "DND" then why so SMSs are sent to me. 2.When Co. neither showed any indication of any charges in these two SMSs nor for using of vodafone live or when "vodafone live" was displaying in my phone, then charging of Rs.110/- is hidden "charging" and it is clear fraud with innocent users. The services which was displaying in with fees or charges in vodafone live, those was not used by me. I used only saving of "free" pictures. 3. I am a lawyer And I want to take up this metter to regulatory authority "TRY" and after this to "Consumer Court." that Co. without giving any indication of charges or fees or by showing "free" is charging with customers hiddenly. It is clear fraud. 4. About this bad workI suddenly talked to your care centre at "111" and nearest customer care centre at "Agra vodafone store" but both of them not filed my complaint or gave me satisfactory answer.. 5.You are requested to wave these charges and look in to the matter as earliest possible. Dharamveer Sharma Advocate Chamber at: C-1/f-19, cloth market, sanjay place, agra Ph.[protected], [protected] email: [protected]@rediffmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
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my presser
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can u tell me whether u recieved my documents regarding the confirmation if ID
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