Vodafone Prepaid Mobile Number — Vodafone prepaid number not active, despite verification.

Address:

Gurgaon, Haryana

I took a Vodafone prepaid mobile number [protected] about 3 weeks before.I gave all the required documents, address proof , ID proof and my photographs. The dealer said the number will get activated next day. It got activated next day but in next 2 days it got de-activated. I can receive the incoming calls but cannot make any out-going call.When dialling any number, it says "Your prepaid card has not been activated". When I approached a Vodafone store for my problem. They said we cannot help you; contact the dealer from where you bought the number. For this problem I visited the dealer's store more than 5 times. Every time I come to know all verification has been done.The dealer calls the Vodafone people and they say everything is all right according to the system. The number should work, while actually the number is not working.When I check my balance with *140#, I get a message that the number has a balance of Rs.88.00. I have even switched off my mobile, took the sim card out and reinserted the simcard, but it doesn't help. I am really fed up now and would strongly recommend to everybody not to take any Vodafone number in future.

- Vinod Kumar, vinod.[protected]@gmail.com