[Resolved]  Vodafone Prepaid — number disconnected

Address:Mumbai City, Maharashtra

My name is Vijay Kumar Jaiswal. I had taken a Vodafone prepaid sim card in july 2011, the number started working but only after two days my number was disconnected without any notice, when i called on vodafone customer care they told me that my signature was not clear on my pan card xerox so to again continue my number i have to go to any vodafone store and resubmit the document again. i did the same and resubmitted the documents in vodafone (Goregaon west). After two hours my number was continued but again after 6 days my number got disconnected without any notice. When i again called on customer care they told me that they have not received the new documents so i have to again go to vodafone store. i did the same again and again submitted the document and my number was started immediately after submission of the document in the vodafone store. But now again for the third time again they have disconnected my number and again they (the customer care) saying that they have not got the updated document and i have to again go to vodafone store and do the same what i was doing for the last three times then only they can restart my number. As i am working in a software company it was very harissing for me to go again and again in vodafone store. I am requesting you to please look into the matter and resolve my problem.
this is my vodafone number [protected] (Which is disconnected now).
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Aug 13, 2020
Complaint marked as Resolved 
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