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Vodafone Prepaid No [protected] — Transfer of charges paid Rs 624

I had purchased a Prepaid vodafone Simconnection No: [protected] Sim No:[protected] fromVodaphone Store located in 17,Basant Lok Vasant Vihar New Delhi. After my repeated requests I could not got my recharge paid in advance Rs 624/- to stores. At last when i got contacted zonal Manager Dehradyun Mr Mithuwani on phone when he was in meeting at Amritsar he managed to get me recharged for Rs 351/- from Delhi store. I had also requested and had given Dehradun Vodafone number [protected] to get the prepaid charges diverted in Dehradun number as i am a resident of Dehradun working in FRI. But failed to understand why Delhi zonal Manager could not manage. The charged amount Rs 351/- in Delhi number is useless as that can be used in Delhi only.Why to use in Dehradun as there will be roaming. Thus my money for which I had paid vodafone is dumped. I therefore request to kindly chrge my local number with the balance amount left in my Delhi number which can be checked by your Delhi Zonal officer on Internet and provide me a solution . Since I am, not asking for refund it is a help which can be given to a customer.There is no derth of Prepaid connectons one can get easily. Secondly the Delhi office did not provided me any money receipt of Rs 624/-to me thus it is an act of negiligence of your female staff appointed in your vodafone store in Shop No:17A-B Basant Lok Vasant Vihar New Delhi.Strict action may be taken against such employees so that the valued customers could not be cheated for no fault of them.Hope for a positive response on my email by return mail
Thanks
Dr.Paramjit Singh Scentist-E
35 Trevor Road FRI Campus
P.O.New Forest
Dehradun -248006
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Hi Paramjit,

We believe that you have been contacted by our Customer care team and hope that your concern regarding balance transfer has been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

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