[Resolved]  Vodafone / Prepaid SIM — balance cut every time

Address:

Ludhiana, Punjab

MY NAME IS VIJAY ARORA.I BOUGHT A SIM VODOFONE NO [protected] IN FEB 2010.THE COMPANY CALLING ME10 TIME ADAY WITH DIFFRENT NUMBERS TOACTIVATE CALLER TUNE SERVICE AND WHEN WE PICUP THE CALL THEY START CALLER SONGS IF IN CASE I TOUCH ANY BUTTON THEY CUT BALANCE 45RS EACH TIME.

I CALLED TO CUSMER CARE FOR DEACTIVATE THIS SERVICE THEY TOLD ME THE PROCCDURE I DID SAME BUT THE CALLS STILL CAMEING .I CALLED AGAIN CUSMER CARE FOR DEACTIVTE SERVICE THEY SAID YOUR REQEST IS IN PROCESSINGIT WILL TAKE 45 DAYS AND NAW THEY CALLING ME SAME 10 TIMES A DAY FOR ACTIVATE HELLOTUNE SERVICE .

THE COMPANY TOTALY DISTURBING ME THE POLICY IS TOTALY FROAD BECOZ IF THEY ACTIVATE SERVICE IN 1SECOND WHY THEY DEACTIVATE SERVICE IN 45 DAYS.YESTERDAY THEY AGAIN CUT RS45 I AM GETING DISTURBE FROM CALLERTUNES SERVICES .

I WANT MY REFUND THE CUTING AMOUNT AND STOP THE COMPUTERIZE CALLING SERVICE FROM VODAFONE

PLZ HELP US

ANY TIME CAN CONTACT ME AT MY BUSSINESS NUMBER [protected]