[Resolved]  Vodafone — Customer abused, threatened and attacked at vodafone relationship center.

Address:

Pune, Maharashtra

Hello,

We went to Vodafone store located at MG road Pune to inquire about 3g service.

The guy whoss job was to provide information started giving a hard time, without any reason. he denied to accept that my number exists and would not enter details on his computer. he pushed us to limits and then himself got hyper and started throwing obnoxious statements at us, when we got got back at him he started yelling and abusing amidst of all people present there, then 3 people all wearing Vodafone uniform came to attack us but sneaked out before it could get worse.

We thought if we take it up to Zonal and Nodal officers they will take some action.

But as they simply wanted to suppress this, they started playing word games and trick us.

What company has right to abuse a customer with strong foul words.

I got calls from customer executives from voafone who claimed to be zonal officers in the beginning but later admitted that they were lying.

I have emails from vodafone where they have accepted everything what happened but refused to take any actions. It's been 2 months we tried to get hold of Nodal and Zonal officers but to our disappointment they even added to our disgust.

If any news channel, media house etc... is out there to put some light on such service, please feel free to contact me. We have emails as proof where they accepted that customer was abused, humiliated and attempted to attack on asking for some information about their own phone number and in same emails they have denied to take any actions, apologized for fake calls from vodfone guys claiming to be Zonal / Nodal officers.

This is a serious issue and must be brought to attention of every Indian. I wonder who will help us take some strict actions against them and their unfair, illegal activities? Knock Knock India ...someone out there to help?

Thanks...