Comments
dera Sir,
I am absolutelt dissatisfy with the services of vodafone & their customer care executives.
I took number portability from Reliance to Vodaforne. The day I move to Vodafone, many packs are activated from Vodafone. Job activation pack has been activated on 29, 30 August 2011 & Rs. 60 has been detected from my main balance. When I talk to customer care executive, he says that its your fault. He deliberately activate Vodafone alerts-Balaji & charged Rs. 30 for the service & says that you was abusing to executives, So you are charged.
When I ask for refund of money, they reply that message on 54701 & your pack will be deactivate. But money can not be refunded. Next day Job activatation pack activate itself & charged Rs.30.
I move to Vodafone because of its good network. But they are charging to customers deliberately, its rediculus.
I request you to please help me so that I can get my balance & these packs does not active again
Regards
Naresh Kuamr
M [protected]
Email [protected]@gmail.com
I am absolutelt dissatisfy with the services of vodafone & their customer care executives.
I took number portability from Reliance to Vodaforne. The day I move to Vodafone, many packs are activated from Vodafone. Job activation pack has been activated on 29, 30 August 2011 & Rs. 60 has been detected from my main balance. When I talk to customer care executive, he says that its your fault. He deliberately activate Vodafone alerts-Balaji & charged Rs. 30 for the service & says that you was abusing to executives, So you are charged.
When I ask for refund of money, they reply that message on 54701 & your pack will be deactivate. But money can not be refunded. Next day Job activatation pack activate itself & charged Rs.30.
I move to Vodafone because of its good network. But they are charging to customers deliberately, its rediculus.
I request you to please help me so that I can get my balance & these packs does not active again
Regards
Naresh Kuamr
M [protected]
Email [protected]@gmail.com
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+91 22 7171 5000 (HQ)
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Vodafone — no propore guidance from customer care executive/
Vodfone executive does not reply properly and keep us on hold for a longer time for unnecessary reason...Complaint is against a executive named Chetraj.