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Hi,
I am Vodafone customer, my number [protected]. I have been charged extra for caller tune which I have not activated. When talked with CC executive Rohit Laxman Bhandwale, he directly refused to reverse the charges. While there was no record found for activation of caller tune from myside. Still he has not reversed charges and when I shown my interest to talk with senior person, he has not given chance to talk with senior as well. It’s an extra charge from Vodafone to the customer and the charges should be reversed.
Regards,
Pavan
I am Vodafone customer, my number [protected]. I have been charged extra for caller tune which I have not activated. When talked with CC executive Rohit Laxman Bhandwale, he directly refused to reverse the charges. While there was no record found for activation of caller tune from myside. Still he has not reversed charges and when I shown my interest to talk with senior person, he has not given chance to talk with senior as well. It’s an extra charge from Vodafone to the customer and the charges should be reversed.
Regards,
Pavan
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Went to wakdewadi store submitted dongel for analysis on around 28 November 2011, they kept it for 15 days, after returning back to store for 15 days dongel was not at all ready, in between i did call to store person jatin(with spaces) or updates (didnt give any updates). then again i came back in evening to wakdewadi store from katraj . updated both balance & plan.worked for show purpose returned at home it worked for just 5 minutes & stopped.
tried to call back store representatives, no one did picked mobile, did switched off their ph, also store numbers as well as nodal officers number receivers are always put down.(absolute communication dont know why company markets about " HAPPY to help you")
Then i went to seller from whom i brought dongel, i submitted him from 20 dec 2011, i am going to get updates from him on 30 dec 2011, he has submitted back to vod .
So for past 2 months i have just updated my dongel with balance & plan all has gone to toss vodfone should reimburse this back to me
Today 27 dec i got call from vodafone, when i raised complaint in forum.
please get back to me on 30 dec 2011.
Regards,
Amit Bakare
Mob-[protected]