[Resolved]  Vodafone — BILL DATE

Address:

Pune, Maharashtra

I have a Post paid connection with vodafone mobile service providers. I had requested them to change my billing cycle a number of tI'mes so that my due date is the 01st of every month as I get my wages . They asked me to visit the store,when i did i was been refused and asked to contact the call center. I called and again they guided me to the store. its been more than a year now and my bill date and due date is still the 23rd when i cant pay the bill on the due date and then vodafone charges me a late payment fee of INR 99.99 every month . I was patient and kept paying this late fee.At the tI'me of taking this connection I was told I could change my bill cycle as per the convenience and now under the name of Corporate policy I'm being ripped off every month for late payment. also after the due date is crossed an automated machine gives a reminder on each and every call due to which in tI'mes of emergency it is difficult to contact anyone, after complaining about this I was again refused any help.I spoke to Sameer Jadhav,Dhanaraj shetty(Team leader from vodafone) and they directly refused any help.
I have not got any resolution as yet. looking forward to a positive reply