Vodafone — Recharge benefit not received

Address:

Ranchi, Jharkhand

I am vodafone prepaid customer. And I hav recharged with the gprs pack of Rs98, and I have received message of recharge on my mobile. But my gprs pack has not been activated, because this I lose my main account balance too. I have made a complain to customer but complain have not been solved. I have complain 3 times and my complain number is
1. 76617858
2. 76925388

I have even mail to vodafone nodal of bihar&jharkhand circle and to the branch manager also but they also didnt reply. I have even call to nodal officier number but officies is not answering the call. After this I could not make call to customer care as my IVR is also blocked.
Because of this problem I decide to make complain at consumer court. So please kindly take issue on this.
Thanking you
Vivek ([protected])