Comments
I suggest not to use Vodafone becuase there is insufficient complaint department who can help you
Vodafone — Reg vodafone service
I activated a plan on 14th of feb 2012(1 paise per second scehme),by deactivating my previous plan (1 rs for 3 min).But today it is 22nd feb 2012,i feel very disappointed to inform none of my request is processed yet,neither deactivated the plan nor activated the plan which i require.The same plan was requested my me on jan 2012,The same complaint i have with vodafone service provider.
I only called twice or thrice regarding it to vodafone crew members durin jan month,but they responded that my service is activated as per requirement,but it was not done.but my money was correctly deducted on time as requested for service during jan as well as feb month
Am also a professional,I agree some problems do occur between service provider and customer,i took it in that sense and trusted vodafone service provider and again activated the plan on feb 2012 as mentioned above.
This time in between 14th feb to 22nd feb,It would have many times i called 111-vodafone customer care and registered the compalint,but there is still the same response am getting,but my money is deducted for my request,along with am loosing money for calling customer care.Is this something my fait to call vodafone customer care and waste my time and money.Still politely informed them,If you cannot activate that service please refund the money,but that cannot be done it seems.
I am shocked to say that till 21st,atleast it is been told that my service is been activated for the money deducted.
When i again called on 22nd to inform that nothing is happed yet,am shocked to hear by a vodafone crew member that i have not activated any service it seems,nor your money is been deducted,I asked them to recheck it politely,but she just rejected my call.
I have full rights to complaint,since am not getting their service in free.Am paying them for the service i require.
What can be done for such issue.
jithi.[protected]@gmail.com
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Vodafone India — DND Regi
My Mobile No. [protected] was registered in DND Service. And I get Confirmation SMS that "The DND Service is Activated in your Vodafone Mobile. But till I get SMS & Calls. I think companies are responsible for disturbance. Now what should I do?