[Resolved] Vodafone — regarding recharge | |||
dear sir i was recharging my phone with my credit card on freerecharge.in but by mistake i entered wrong number.The number i enterted was [protected] but my number is [protected] of amont 400 with my hdfc credit card so please i request u to transfer my money to my number or account please.And i forgot to mention in last complain that all my amount is send to mumbat at accenlyst solution ave regards j.p.singh Was this information helpful? | |||
Dec 18, 2016 Complaint marked as Resolved Verified Support Sep 01, 2012 Vodafone India Customer Care's response Hello J.P.Singh, Thank you for your time on our call. We trust we were able to address your concern. Regards, Vodafone Customer Care, Delhi & NCR. | |||
 4 Comments | |||
Comments
Hello everyone,
I had recharged my no. through vodafone.in.the recharge was of 52 from which i get 45.14 Rs. the website shows it is a recharge coupon but on talking with customer care executive they told me "we havn't change the website .it is a bonus card.sorry sir we can't do anything".
for my side it does not matter of loss of 52 Rs.but there is a question what about those thousands of people who are using this online recharge site.how a company like vodafone can do such type of blunder mistake .
I had recharged my no. through vodafone.in.the recharge was of 52 from which i get 45.14 Rs. the website shows it is a recharge coupon but on talking with customer care executive they told me "we havn't change the website .it is a bonus card.sorry sir we can't do anything".
for my side it does not matter of loss of 52 Rs.but there is a question what about those thousands of people who are using this online recharge site.how a company like vodafone can do such type of blunder mistake .
Vodafone — regarding recharge
dear sir i was recharging my phone with my credit card on freerecharge.in but by mistake i entered wrong number.The number i enterted was [protected] but my number is [protected] of amont 400 with my hdfc credit card so please i request u to transfer my money to my number or account please.regards
j.p.singh
I received a message from vodafone to recharge mobile with RS 333 & RS 222 . It will give full talk-time and and same number(333 or 222) of local messages free. I recharge my mobile with 333 and now it is showing in secondary balance. I called to customer care to know about secondary balance. They said 2 days back they have changed the rule of these recharge, on which std package, Internet package and other normal facilities will not be used as main balance (The way we normally recharge our mobile with full talk-time). It will be used when there is no main balance in your account. I have requested them to transfer my amount to main balance . They said it is not possible. So even after recharging 555(333+222) I have to recharge once again for normal use. they never mention this policies before recharging mobile. So i am feeling like i lost my RS 555 plus giving extra headache.
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I am Ajay from bangalore, i recharge my mobile for Rs. 150 through internet by my ICICI account on 23rd Sept, 2008.
But i didn't get my account balance updated.
My mobile no. is [protected].
Please enquire why my account is not yet updated.
Thanks & Regards
Ajay Kumar Maurya
Mobl. No. [protected]