[Resolved]  Vodafone — Ridicules customer service better to wind up your network(sim rejected)

Address:South Delhi, Delhi

Dear Concerned,

I would really like to say that you guys has hired uneducated people who dont understand any thing.......when i have to buy the sim (post paid) i have received number of call and on calling 111 call transfer to postpaid dept as well and now when i got the sim and its not working then your so called executive says(yaghe) that we cant transfer this call you need to call from any post number are you guys out of your mind.......

My sim is not working i need the urgent replacement .

Really regret to but 15 connection from you.........

Regards
Savita Lalwani
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Dec 6, 2016
Complaint marked as Resolved 
Verified Support
Nov 01, 2012
Vodafone India Customer Care's response
Hello Savita,

We truly regret the inconvenience caused to you. Please share your contact number with us at http://bit.ly/YqW75o so that we can address your concern better.

Regards,
Vodafone Customer Care.
Verified Support
Nov 02, 2012
Vodafone India Customer Care's response
Hello Savita,

Thank you for your time on the call. We will get back to you with an update in 24 working hours.

Regards,
Vodafone Customer Care, Delhi & NCR.
Complaint comments 

Comments

Already done that please check you record with name savita and as per your request again i have raised complaint please check and revert if you can
did dey come as said...?
madam as said d c.care exec.s really dont hav brain second dey dont wish 2 wrk, third dey shift u from one dept. 2 anothr to frustrate u and finally make u RUN out of vodafone. best is 2 write 2 v.fone.care and nodal... c.care 198 and 111 useless and fit to be closed.
at last go to police and court and make dem pay heavy fine

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