[Resolved]  Vodafone — Rs 75/- STD pack added in mobile bill without my approval

Address:

Mumbai Suburban, Maharashtra

My postpaid corporate mobile number is: [protected], in the name of Gagan Agarwal. Due to the trust that I had in Vodafone Company, I
usually don’t see my monthly bills. But it was found that an additional pack of RS 75/- “STD 150 MIN [protected]@75” was present in my bill without my knowledge/concern or approval. I was getting charged for the said amount (Rs 75 * 7 months = Rs 525 + taxes extra) from OCTOBER 2011 to April 2012 (information received from Vodafone Executive). After knowing all this, I tried to get the amount reverse by calling on Vodafone Customer care or by sending mails but didnt get any response.

I request and seek your help in reversing the amount (Rs 525 + taxes extra) as this was added illegally/without my concern in my Bill plan.

I hope you will take it on priority. Awaiting for your revert.

Regards,

Gagan Agarwal
[protected]