[Resolved]  Vodafone — Service Insatisfaction

Address:

Ahmedabad, Gujarat

My name is Amij Patel, I have called Vodafone on 2nd June 2012 to register a complain that I cannot able to receive emails on my Blackberry device from 31st May 2012, after talking to so many executives and doing same thing again and again they registered my complain.

Complain service registration number is [protected]. I got this service registration number SMS in which they mentioned it will be resolved by 6 PM of 5th May 2012.

Though It was not possible for me to live without emails, I wait for 5th May 2012 till 11 PM, after that I called Vodafone help, as I was in huryana some executive form Huryana picked up and told me that he cannot access my mobile data as it is from Gujarat so I have to call on Gujarat's helpline no.

So I called Gujarat Vodafone Helpline, as I was in Huryana that call is also chargeable with roaming charges, Executive on phone still try to do the something steps instead of answering about my complain [protected] status. I talked to some supervisor, he told that complain is not resolved so I just asked "can you send me an email with date and time when it will be resolved". He declined to give me time and date to resolve the issue.

How should I trust Vodafone, when my whole job depends on mails and Vodafone is not resolving issue on given time and not ready give next date or time.

So from last 5 days I am paying my Vodafone data plan charges, also calling Vodafone Helpline which is also chargable and yet my problem is not resolved.

Let me know if more details are required, please do needful...