[Resolved]  Vodafone — Undue deduction of balance

Address:

East Delhi, Delhi

Myself Ritika Khurana, a customer of vodafone services. I have converted into vodafone from dolphin this january. My mobile no is [protected]. On 6th of march i used internet via wifi, but they deducted 100 for no reason. I tried customer care but that is the worst customer care i have ever seen. Then after few days if i send msg to more than 12 persons they deduct my balance. They have done it thrice. Even today they did the same. I have lost my rs 200 like this. I am not getting any response from their customer care. Its really not helping in any sense. If such negligence will continue, i am afraid to say that i have to leave vodafone and move the service provider with better customer care service.
Please address my query and reply asap on the no mentined above & my email id is [protected]@gmail.com

Thanks