[Resolved] Vodafone SIM Card — Number deactivated since inception and sending me bills | |||
I got one simm card post paid from vodafone office, pathankot. the number was some thing XXXXX77119. Mr. Shammi was dealing the matter. Due to address proof problem sim was deactivated within a day or so. I asked Mr. Shammi that let me deposit the fresh address proof as we are tenants and we have to move to different location within city after some time. He said the enquiry people has submitted a negative addrees proof report and your simm will be deactivated. After that you may not get the same number again. I asked him about refund of deposit and cancel the simm from my name. he promised me refund after cancellation of number in my name. I handed over the simm to him at the very moment. Now How can vodafone has raising a bill for a simm which I never used? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone SIM Card — sim card deactivated after every 2-3 days
Hi, I applied for new Vodaphone sim card. I was about to get it within 3-4 days but got it after 2 weeks. Also i got nearly 25 calls from vodaphone regarding address verification which I honestly and completely answered. Then I also I got message on my phone saying "SIM card registration failed". I contacted customer care and it was restored after again verifying the address. Today again I got the same message "SIM card registration failed".I want to register my complaint against vodaphone for poor services and thus causing mental stress.
Kindly accept my complaint and help me. Thank You.
Akhil K
akhil.[protected]@gmail.com
[protected] (this is the failed SIM card number )