[Resolved]  Vodafone / SIM — Mnp number

Address:

Tumkur, Karnataka

Original message —
From: [protected]@gmail.com
Sent: 23-nov-2011 14:55:06
To: vodafonecare. [protected]@vodafone.com
Subject: mnp number

Dear madam,

I port into vodafone from my idea number* ([protected]*) on 09/11/2011 i
Given my id and address proof, with valid upc code... but after seven days
My idea connection was removed also in vodafone sim its showing sim
Registeration failed...

U might have been not removed the connection in idea no problem for me...



I m really disappointed with your *bad* concentration for mnp customer... i
Loss my clients in my bussiness...

Its totally failure of vodafone team... i complained to customer care, i
Visit store they are not responding clearly...*i cant submit the
Documents always. i too have a work, please dont give head weight for
Customers...*

—
The given vodafone mnp sim details... pls activate my number asap...
*mob no: [protected]*
* sim number :[protected]*.
*imsi number: [protected]*.




Reply from company


On wed, nov 23, 2011 at 7:00 pm, vodafone care <vodafonecare. [protected]@vodafone.com> wrote:

Dear sir/madam,

Thank you for your email dated 23-nov-2011 about [protected].

We would like to inform that the vodafone prepaid account [protected] is already active for a different user effective 16/11/2011, hence the same cannot be activated for you.

In case you need further assistance, please do call or email us. we'll do our best to help you.

Happy to help,
Annapurna

Vodafone care
Contact numbers
For enquiries : 111 or +91-[protected]
For complaints / requests : 198 (toll free)
Fax: +[protected]
E-mail: vodafonecare. [protected]@vodafone.com
Website: www.vodafone.in

— how its possible madam, when i am the customer, i have given request to port for vodafone, i have that port sim, how can other customer will use, see madam i need justice...


I need that number... i m using that number for my proffesional work, if the same continue means i m not going to use your worst service... or else give me the new sim for same mobile number...

Its your totally fault dont make customers to worry...


Please mention your valid contact number on sim pouch,

Deepu m



Its totally failure of vodafone team... i complained to customer care, i visit store they are not responding clearly... i cant submit the documents always. i too have a work, please dont give head weight for customers...

—
The given vodafone mnp sim details... pls activate my number asap...
Mob no: [protected]
Sim number :[protected].
Imsi number: [protected].