[Resolved]  Vodafone Store — postpaid to prepaid

Address:

East Delhi, Delhi

I am suffuring from Vodafone Postpaid connection since last 6 months. Story is that, I requested my postpaid mobile number [protected] for prepaid conversion. For this first time I went to Noida Sector 18 vodafone store, they told me please show your original ID proof then we proceed, I requested but they refused. Next week I went again Noida Sector 18 vodafone store with my original Passport, they checked my number and told me Sir your number is MNP means ported from another service provider So please go to another vodafone store we temporarily could not convert your number to prepaid. If they told me this problem in 1st time I did not go to them anyhow again in next week 3rd attempt I went to vodafone store at Rajeev Chauk metro station (CP) and request to do same at that time their system was down they told me Sir please go Karol bagh vodafone store our system is down.

then I went to vodafone store,karol bagh and tell them to do the same on one counter a lady convince me to not convert postpaid to prepaid but after long debate I told her I decided to convert in postpaid then she gave me a form and told me pay full bill then we proceed. I pay the total bill and fill form and submit she gave me blank sim and said Sir that sim will start in max 5 days and took my working postpaid sim.

I returned to my home and wait for 5 days there was no action in that blank sim, I was so frustrated and did not go again for 1 month think may be one day that sim will start working, but that is not happen. so again 4th time I again went to vodafone store,karol bagh metro station and tell the sim you guys provided me is not working and i am receiving the bill properly, what is this? they said sir don't worry we will fix your problem a guy do the same process mean fill form take id proof and tell sir your sim will start working in 72 hours I come back to my home and wait for 72 hours.

Till date that sim was not working and i am receiving bill and call from vodafone sir please pay your bill.
Now I am stop thinking about my 2 year old number and using new sim because I don't know what to do and I have no time for vodafone store every weekends.
So people I am suggesting use any service Idea,Airtel any but NEVER vodafone they are thief.

And also i mailed my problem to grievance id and vodafone office before 2 mothers but No Action at all till date.

Brij Bhushan Sharma
Mobile [protected]
A-215 New Ashok Nagar
New Delhi-110096 ,India