[Resolved] Vodafone — Cheater

Ravi Komarpant

from Bengaluru, Karnataka

Address:

South Goa, Goa

Every day they are charging me rs 1.35p per day sms rent, (M no [protected])it is 36 pack (sms is free ) today i have send 102 sms, for this they have charged me 102 Rs, i have contect customer care, no reply and also no refund, they have done many time to me,
please do the need ful

Ravi Komarpant
cancona Goa,
M no [protected]

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Dec 11, 2016

Complaint marked as Resolved

Verified Support

Feb 02, 2012

Vodafone India Customer Care's response Hi Ravi,

Thanks for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Maharashtra and Goa

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Comments

S.K. Mukherjee

from Bengaluru, Karnataka

I wonder whether I am addressing the right person regarding my not getting the appropriate services from a customer Service Centre of your repute organisation! As a matter of fact, lI have had subscribed twice in response of your tariff announcement viz., (i) paid an amount of Rs. 53/ to avail of the call rates @ 0.49 P and (ii) an amount of Rs. 63/ to avail of the tariff @ 1P and 2P per second. The later subscription was made on 23rd Nov. To my utter surprise, I find that none of the rates has been given effect to my Moble No. [protected], till date.

I have had many a times tried your Customer Services only to hear that due to jammed network they could not be connected, prompting with the advice to try later, continuously for more than 4/5 days, till I finally had to withdraw trying; regretful - is it not.

I am not sure, whether my this endeavour would also yield any resultl, but the story of Rober Bruce is still read widely.