[Resolved]  Vodafone — Adding contractual obligations with informing

Be assured that you will have your misery forever by these vodafone people.
Vodafone has exceeded all limits & is undoubtedly is the #1 service provider:
1) Well-trained staff:
• The call center executives have no basic etiquettes to speak – this make you test you to decode their special language into understandable format,
• So arrogant – you will surely feel like you are speaking to Sunny Deol in his furious mood ,
• So unprofessional – they will never bother to get-back to you even though they have committed to call you back &
• The most IMP never trusty – To make a successful business (I mean super earning business) it’s really IMP to breach consumers trust,
2) Vodafone care centre executives are though slightly different (in their own way) – they are at their best in making new stories to cover any of their earlier mistakes & will surely make you feel that it’s all your fault & they have never done anything wrong,
3) If you are planning to send them email & if it contains any escalation, then be confident that it won’t be answered in any case (I have tried this more than 7 times & included TRAI in 3 of them – but they still are not bothered).
4) Also never let the call centre executive know that you have sent an email – once I got a reply saying “We have a back-end department who receives emails & then they upload that email into your profile history – which takes 24 hours” – this surely is a super challenging technology –which won’t have any match,
5) They make you face challenges (inorder to sharpen your skills) - My MNP was rejected 3 times & every time I inquire about it – I get a fresh new story & a fresh new challenge to get it sorted,
I am really proud to be a Vodafone user!
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