[Resolved]  Vodafone — trf of monthly plan for Rs 99 to Rs 149/-

Address:Mumbai Suburban, Maharashtra

Hi,

My vodafone Post paid connection was without my consent or knowledge transferred from Rs99/- plan to Rs149/- plan from month of June'12, when same was brought to notice vodafone customer care they kept promising for refund n deactivation of 149plan. Now my original plan has been restored but till date i am struggling for my refund. Got confirmation from vodafone customer care for my feedback on their website and they again confirmed me for refund but till date i have not got refund or any correct explaination from vodafone end.

Hope addressing problem here would help me.

Regards mamta S
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Dec 7, 2016
Complaint marked as Resolved 
Verified Support
Oct 15, 2012
Vodafone India Customer Care's response
Hello Mamta,

Please provide us your contact number at http://bit.ly/V0lywB and we will surely help you resolve your concern.

Regards,
Vodafone Customer Care.
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