[Resolved]  Vodafone — Unauthorised activation of biscoot services

Address:Kanchipuram, Tamil Nadu

In my last two bills, i have been charged for rs 70 (in each bill) for biscoot services that was activated without my authorisation.
when i raised a complaint , they said that the charges cannot be reversed.

i need help getting the money back and also extra compensation for the wastage of my time in the past 5 days. i am a postpaid customer.

Complaint No: [protected]
Company : Vodafone

Mobile no: [protected]
Email id: [protected]@gmail.com
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Dec 3, 2016
Complaint marked as Resolved 
Verified Support
Jan 11, 2013
Vodafone India Customer Care's response
Hello Sanjeet,

Thank you for speaking with us. We are looking into your concern and will revert with an update at the earliest.

Regards,
Vodafone Customer Care, Chennai.
Complaint comments 

Comments

Vodafone — Unauthorised activation of services

Iam a vodafone customer My name is CYRIL JEROME My no [protected]. On 01 Aug 2010 without my being call to customer care the charges from 01 paise transferred to 1 rupee. All my calls are costing 1rupee per call.
Kindly de-activate the service to my mobile and make all my calls 1paise per second.
Earlier also un authorised charges of 4Rs has been deducted for calls for 1 day.
Aslo stop unnsecessary messages from vodafone customer services to my mobile
with regards

CYRIL

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