Vodafone — Unauthorised 'biscoot.com' service activation

Address:Bangalore, Karnataka

I am a postpaid vodafone customer.
3 times in a month I got message that biscoot.Com service had been my activated on your account.
First time they charged rs 35. I called customer care and got it cancelled. They said they can't do anything.
He even boasted about this useless weekly expenditure service called biscoot.com.
Somehow i got it cancelled. Same thing happened 2 more times. This has not happened with me but many other post paid customers.
Two of my friends got same charge same way.
When I saw the bill today I was surprised to see they charged me Rs 105 for this useless service without even confirming the same from me.

My vodafone number is [protected]
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This just happened to me ...same situation mine is prepaid ..they deducted Rs. 35 and message from them says:

Hello!biscoot.com pack is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs 35 has been deducted. Your current Balance post service activation is Rs 8.689. To Deactivate send Can biscoot to 111 / 144 (toll free)

I don't know what kind of fraud is this...in the same way customer care people were not helping and trying to convince me that i have activated the service from internet that i didnt.

Please help me out if someone has working solution @[protected]@gmail.com

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